Meet the Traffic Team

Page Updated: June 17, 2009

Dedicated to meeting your needs

The Four Star shipping department is dedicated to providing the best service to our customers, large and small, both local and across the nation. Our team has created an efficient route system and delivery schedule that provides you the most complete service.

 

Our Traffic Manager

Tom Listello is Four Star’s Traffic Manager with an abundance of transportation experience.  His 26 years of experience covers the full spectrum of transport including:

  • Less-than-truck load freight
  • Truckload
  • Temperature Controlled
  • Intermodal/Containers
  • Specialized cargo

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Four Star Traffic Team - Call Us for Assistance!

The Four Star Traffic Team

  • Dedicated Drivers – Seasoned company drivers as well as experienced horticultural contractors.
  • Traffic Personnel – Experienced in all our modes of transportation, including ground, air, and grower truck.

Pictured Left to Right:

Back Row - Baldo Alvarado-Reyes (Driver), Tom Listello (Manager), Charles Strimpel (Driver)
Center Row - Lisa Werkheiser, Jayne Reddinger, Trisha Simmons
Front - A.J. Stuchel (Driver)


We provide our customers with the most efficient, reliable, and cost-effective shipping possible, no matter if it’s on the road or in air. We provide our 4500+ customers with on-time delivery of over 500 varieties plus the added value of:

  • Real Time Tracking – Delivery tracking, Temperature tracking, Order tracking, & Cuttings tracking.
  • Customer Driven Service – Fourth year of record breaking service, 99.5% On-Time 2009 season.
  • Outstanding Claims Ratio - .022% ratio, best record in the history of Four Star Transportation.

Click Here to see Shipping
Specific Details, Rates, & More

Shipping Feedback Report Card

Based on customer feedback since January 1, 2008
Ratings updated as of: September 27, 2008

A postage paid response card was included with every shipment this past season to let us know how we were doing. This was a great tool that allowed us to follow up with growers right away to resolve any challenges, and gave us some insight into customer response to our shipping and packaging, including our new, larger box.

We asked our customers to rate us:
1-Poor, 2-Fair, 3-Good, 4-Excellent
Our averages are shown below.

Question: Rate how well your plants were shipped .

Rating: Average 3.22 (Good to Excellent)

Question: Rate our method of packaging

Rating: Average 3.49 (Good to Excellent)

Question: Rate our quality of plants

Rating: Average 3.49 (Good to Excellent)
Question: Rate your experience with Four Star, overall
Rating: Average 3.54 (Good to Excellent)
 

Be sure to look for your response card when you open your next shipment. We look forward to your response. You may also submit your response online by clicking on the link below.

Your Feedback Is Important to Us
Click here to share your experience!